1. Data Controller

The data controller responsible for personal data is:

Poterie et Compagnie
2101 Mission St, San Francisco, CA 94110, USA
Phone: +1 415 555 7623
Email: [email protected]

2. Types of Data Collected

We may collect personal data provided directly by customers as well as technical data collected automatically during website usage.

• Full name
• Email address
• Phone number
• Shipping and billing address
• Order and purchase details
• Messages and inquiries

Automatically collected data:

• IP address
• Browser type and device information
• Operating system
• Visited pages and session duration
• Date and time of access

3. Purpose of Data Processing

Personal data is processed for the following purposes:

• Processing and fulfilling orders
• Managing customer communication and support
• Handling shipping and delivery
• Improving website functionality and user experience
• Ensuring security and preventing fraud
• Complying with legal and tax obligations

4. Legal Basis

Data processing is based on contractual necessity (to fulfill orders), user consent, and the legitimate interest of the business in maintaining operations and security.

5. Data Retention

Personal data is retained only for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

6. Data Sharing

Personal data is not sold to third parties. It may be shared with trusted service providers such as payment processors, shipping companies, and website hosting providers, or when required by law.

7. Cookies

This website uses cookies and similar technologies to enhance user experience and analyze traffic. Users can manage cookie preferences through their browser settings.

8. User Rights

Users have the right to access their personal data, request correction or deletion, restrict or object to processing, and request data portability where applicable.

To exercise these rights, please contact: [email protected] .

9. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request access to or deletion of your personal data.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be published on this page and will take effect immediately.